Urban Industry Reviews
Urban Industry Customer Reviews (22)
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My Go-To Shop
I've been shopping here for years. The staff are super friendly and helpful. They always have the latest brands but also some classic, high-quality pieces that last. This store can't be beat.
Reliable Quality
Been shopping here for a while now, and I've never been disappointed. The quality of the products is consistently top-notch. Keep up the great work!
Rad Collabs
Seriously, the collabs with Stussy and Carhartt are fire! The designs are unique, and the quality is on point. Can't wait to see what's next!
Impressive Accessories
Not only do they have a great selection of clothing, but the accessories are top-notch too. I picked up a sweet beanie and a durable bag that have quickly become my go-tos.
Solid Selection, Great Prices
There's a lot to choose from here, from shoes and outerwear to basics. And the prices are really reasonable for the quality. If you want the best gear without blowing your budget, this is the place to shop.
Sweats on Point
Copped some sweatpants from this store, and they're mad comfy. Ideal for lounging around or hitting the gym.
Fantastic Customer Service
Had a small issue with my order, but the customer service team was super helpful and resolved it quickly. Much appreciated!
Great customer service
The staff here were so helpful and friendly. They really knew their stuff and were able to answer all my questions about sizing and fit. It made the shopping experience so much more enjoyable.
Ace Beanies
Love the beanies here – they're warm, stylish, and perfect for those chilly days. Gonna snag a few more for sure.
Chill Polo Shirts
The polo shirts from this store are legit. They fit well, and the fabric feels high-quality. Perfect for casual outings!
Urban Industry Customer’s Q&A
Urban Industry FAQs
About urbanindustry.co.uk Prices and Cost?
Urban Industry is a leading independent men's wear store based in the UK. They offer a wide range of products from top brands like Nike, Carhartt WIP, Patagonia, and New Balance. The prices vary depending on the product and brand. For instance, New Balance shoes are priced around £189.95 to £219.95 GBP. T-shirts from New Balance Athletics are available for £39.95 GBP. Hoodies from Purple Mountain Observatory are priced at £94.95 GBP, while their lightweight shirts cost £184.95 GBP. Jackets from brands like Haglofs and Columbia range from £109.95 to £159.95 GBP. Edwin pants are available for £129.95 GBP, and their T-shirts are priced around £44.95 to £54.95 GBP. Please note that these prices are subject to change and may vary based on sales or discounts offered by the store. For the most accurate and up-to-date pricing, it's best to check the Urban Industry website directly.
What is the return policy of Urban Industry?
Urban Industry's return policy allows customers to return their purchases for any reason. Customers have 28 days from the date of receipt to return their items. The items must be returned in 'perfect sellable condition', meaning they should be unworn, with all labels attached, and in original packaging.
They offer four ways to return items: 1. Instant Exchange: They pre-authorise £1.00 on your card so they can send your exchange item out right away. You then have 14 days to return the original items back to them. 2. Shop Now and Receive More: Turn your return into something new and receive an additional £2.95 added to your return credit. 3. Store Credit: If you're not sure what you would like to purchase at this time, you can select Store Credit and you will also receive an additional £2.95 to spend towards your next purchase. 4. Refund: You can opt for a refund in the Returns Portal. They offer a return shipping service with Royal Mail at a cost of £2.95. If you choose to use this service they will deduct this amount from your refund, unless your item was faulty or an error has occurred.
Please note that if you select Store Credit, you will receive a Gift voucher and once it's created, you will no longer be able to change your mind and ask for a refund. Your store credit code is valid for 1 year from the creation date.
They try to process all returns as quickly as possible, however, please allow 2-5 working days for the parcel to be processed and refunded. During peak return periods please allow them up to 7-10 working days for your return to be fully processed and refunded. They will contact you by email to confirm that your return has been processed.
Which brands are available at Urban Industry?
Urban Industry is a go-to destination for premium menswear brands, outdoor technical wear, classic & contemporary fashion, and streetwear. Some of the brands available at Urban Industry include New Balance, Purple Mountain Observatory, Haglofs, Columbia, Edwin, Nike, Carhartt WIP, Patagonia, Stussy, Penfield, and ONLY NY. They also have their own branded product, premium cut and sew, brand collabs, and quality accessories. Please note that the availability of brands may vary and it's best to check the Urban Industry website for the most accurate and up-to-date information.
About urbanindustry.co.uk Popular Products and Services?
Urban Industry is a popular online shopping platform known for its excellent customer service and quick delivery. They offer a wide range of best-selling men's wear with lots of choices at affordable prices. Some of the popular products include boots, trousers, and other men's clothing. Customers have praised the simple order process and the many options available on the site. The company also offers competitive prices and great deals on some of the best brands available. They are recognized for their super fast delivery and the quality of their products, with customers often expressing satisfaction with their purchases. The company prides itself on going above and beyond with customer service.
What are some of the brands available on Urban Industry?
Urban Industry is a leading independent men's clothing store that offers a wide range of brands. Some of the brands available on Urban Industry include Cariuma, Clutch Cafe, Wax London, and Supreme. They also stock a vast range of streetwear brands, apparel, and accessories. Urban Industry has also collaborated with many partners including Stussy, Carhartt, Penfield, and ONLY NY. They create their own branded product, premium cut and sew, brand collabs, and quality accessories.
About urbanindustry.co.uk Payment Method?
Urban Industry is a legitimate and reliable online store. They offer a safe shopping experience and use an SSL certificate for secure transactions. When it comes to payment methods, a refund will be made in the same way as the original payment method. This could be onto a gift voucher, debit/credit card account, or a combination of the two. Please note that there is no cash redemption value for the recipient of the voucher. It's important to ensure you are paying with the method you prefer. If you have any concerns about the safety of your transaction, it's always a good idea to check the website manually. If you're not sure, it's best to use a payment method that offers some form of buyer protection.
urbanindustry.co.uk Return Policy?
Urban Industry's Return Policy allows customers to return their goods for any reason within 28 days from the date of receipt. Items must be returned in 'perfect sellable condition’. They offer four ways to return items:
- Instant Exchange: They pre-authorise £1.00 on your card so they can send your exchange item out right away. You then have 14 days to return the original items back to them. If the original item has not been received after 14 days, they will charge your card for the value of the item.
- Shop Now and Receive More: Turn your return into something new and receive an additional £2.95 added to your return credit. This covers the cost of standard shipping for your new order with them.
- Receive Store Credit to Spend at a Later Date: If you're not sure what you would like to purchase at this time, you can select Store Credit and you will also receive an additional £2.95 to spend towards your next purchase. This covers the cost of standard shipping for your next order with them.
- Returning For A Refund: You can opt for a refund in the Returns Portal. They offer a return shipping service with Royal mail at a cost of £2.95. If you choose to use this service they will deduct this amount from your refund, unless your item was faulty or an error has occurred.
For International Returns, please write on the outside of the package 'THIS IS AN INTERNATIONAL RETURN AND NO CUSTOMS DUTIES SHOULD BE CHARGED'. This will avoid any unnecessary customs charges and your return possibly being returned to you. All international customers are responsible for the costs of sending items back to Urban Industry.
Unfortunately, I couldn't find specific information about Urban Industry's shipping policy. If you need more detailed information, I recommend visiting their official website or contacting their customer service directly.
What is Urban Industry?
Urban Industry is a leading independent men's clothing store that was established over 20 years ago. It offers a wide range of premium and streetwear brands, outdoor technical wear, and classic fashion. They also have a winter sale where customers can get a discount on all sale items using a specific code. The store features a variety of products including shoes, T-shirts, shirts, and more. They are known for their excellent rating from global customers and are recognized as a go-to destination for premium menswear brands.